Poll Questions

1. What is the biggest obstacle consumers meet in protecting their lawful rights?

Monopolized industries are too powerful

High costs of seeking protection

Insuffient enforcement of the "Law on the Protection of Consumers‘ Rights and Interests"

It is too much trouble and not worth the time

Limited functions of the consumers‘ association

Consumers lack the awareness of their lawful rights

Mild punishments for unlawful business behaviors



2. What do you think is the best to do when your rights as a consumer are compromised?

Complain to the manufacturer, service provider or seller and demand compensation

Keep quiet and never go back there again

Complain to yourself and wish bad things happen to the bad guy

Go to the consumers‘ association and file a complaint

Dial “12315” and file a complaint

Publish an announcement on TV or in the newspaper

Start a legal action at the people‘s court

Expose the product or service and the manufacturer, service provider or seller on the internet as a warning to other people



3. What do you tend to buy on the internet?

Electronics (PC, cell phones, MP3 player, etc.)




Office supply

Clothes and shoes

Accessories (hats, bags, purses, etc.)

Household electric appliances

Computer software and other similar products

Credits (for phone calls, etc.)

Other stuffs

I never buy things on the internet


4. What do you think of China’s rejection of Coca-Cola′s bid for Huiyuan?

It is an effective anti-monopoly measure and the right decision.

This decision will help the healthy development of China´s juice industry.

China should build more international brands of its own.

The government should not interfere with the market operation.

This may arouse suspicion of protectionism.

As long as the product is of good quality and reasonable price, I don´t care it is a Chinese brand or a foreign one.

This is not a good example for other countries in the current world economic situation.

Hard to say